Mastercard luxury hotels & resorts portfolio
Enjoy complimentary room upgrades, early check-in and late check-out upon availability, daily breakfast for two, special amenities and more.
Enjoy exclusive personal assistance with dinner reservations, event tickets, locating hard-to-find items, buying and delivering gifts, and coordinating business-related arrangements. Knowledgeable experts can assist with whatever you need, whenever you need it — 24/7/365. This takes concierge service to the next level with personalised features that will save you time and simplify your life.
If you find a lower price within a specified period after purchase Price Protection guarantees you the best price on the products purchased with an eligible card by refunding the difference.
A range of complimentary insurances are available with your World Mastercard, providing peace of mind when you pay with your card at home and overseas. For details of what’s covered and the range of benefits, contact your bank.
Extended Warranty doubles the original manufacturer's (or U.S. store brand) warranty and service contract/optional extended warranty where each is 24 months or less. Coverage is for eligible items purchased with your Mastercard.
Mastercard Global Services™
Get emergency assistance virtually anytime, anywhere and in any language. Mastercard Global Services helps you with reporting a lost or stolen card, obtaining emergency card replacement or cash advance, finding an ATM location and answering questions on your account.
Call 0800-44-9140 from New Zealand.
If in an emergency overseas, call 1-636-722-7111.
Click here for Global Toll-Free Numbers.
You don't have to worry when you use your Mastercard credit card because it's covered by Zero Liability protection, whether you pay in a store, over the phone or online. As a Mastercard cardholder, you're not responsible in the event that someone makes unauthorised purchases with your card.*
*The Nilson Report, February 2012. American Express is a registered trademark of the American Express Company.
**The cost of goods or services is billed to your Mastercard.
***Certain terms, conditions and exclusions apply. See your Guide to Benefits for details.
*As a Mastercard credit cardholder, you will not be held responsible for unauthorised transactions if you have exercised reasonable care in safeguarding your card from loss or theft and you promptly reported any loss or theft of your card to your issuer. If these conditions are not met and you suspect that you have an unauthorised transaction on your Mastercard, contact your bank as other additional protections may apply. For more information, learn more.
‡These are summary descriptions only. Additional terms, conditions and exclusions apply. Contact your issuing financial institution for complete coverage terms and conditions.